A complementary product in the automotive world offers a solution for reducing air pollution. Environmentalists and the machinery industry are now targeting this product. In addition to being proven to have benefits, this automotive product that reduces air pollution must also have a certified recognition regarding its quality. One of the quality benchmarks is ISO 9001:2015.
ISO 9001:2015
ISO 9001:2015 is an international standard for quality management issued by the International Organization for Standardization (ISO). This standard contains requirements that must be met by organizations to form a quality management system. This quality recognition is also carried by PT Hasgara Cipta Gusana (Hasgara) which has succeeded in developing and producing AdBlue®. This is one of the liquid products that can significantly reduce exhaust emissions from diesel vehicles.
Hasgara strives to become an ISO 9001:2015 certified manufacturing company when carrying AdBlue®. This certification proves the company’s commitment to implementing international quality standards. Rama Nugraha and Genta Ginanjar founded the company with this dedication. They ensure their products and services meet high-quality standards. The ultimate goal according to Rama and Genta is to provide the best satisfaction for customers.
ISO 9001 is an international standard for quality management systems. It sets requirements for organizations to follow. Companies using ISO 9001 aim to provide products and services consistently. They ensure these meet customer needs and comply with applicable regulations.
Rama said, that in a competitive business world, the presence of international standards such as ISO 9001 is an important milestone in ensuring consistency and excellence in the services and products offered. “This standard is an important tool in building customer trust and opening up new opportunities for future business growth,” he said.
In a constantly changing and competitive world, standards like ISO 9001 are now a necessity. Genta stated that his company has consistently applied a quality management system. This system, based on ISO 9001, is implemented across all aspects of its operations.
Quality System based on ISO 9001
This quality system includes: First, Improving the quality of products and services. By implementing a documented and structured quality management system, Hasgara can ensure that its products and services always meet high-quality standards.
Second, Improving process efficiency: Implementing ISO 9001 helps Hasgara to identify and eliminate inefficiencies in its production processes, thereby increasing productivity.
Third, Improving customer satisfaction. By focusing on quality and efficiency, Hasgara can provide better products and services to its customers, thereby increasing customer satisfaction.
Hasgara not only received the certificate and adopted the standard, but also integrated it into the company culture. This means that every team member understands the importance of quality, the responsibility of maintaining quality, and how each member’s actions can affect the end result.
The implemented quality management system not only serves as a formal framework but also becomes an integral part of the way the company operates on a daily basis. Implementing a quality management system that meets ISO 9001 standards will provide significant benefits to both the Company and its customers.
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